Potential issues with the bandwidth - France
Resolved
Jul 09, 2023 at 07:23am UTC
• FR-RX-2 - Skipped, separate maintenance. Current service has been restored and available.
• FR-RX-3 - Skipped, separate maintenance. Current service has been restored and available.
• FR-RX-4 - Skipped, separate maintenance. Current service has been restored and available.
• FR-RX-6 - Skipped, separate maintenance. Current service has been restored and available.
Affected services
Updated
Jul 09, 2023 at 06:48am UTC
FR-RX-5 - has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 06:33am UTC
FR-RX-7 - has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 05:10am UTC
FR-RX-8 - has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 05:10am UTC
FR-RX-9 - has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 04:26am UTC
FR-RX-10 - has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 04:00am UTC
FR-RX-11 has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 03:13am UTC
FR-RX-12 has been fixed and now operates. New IP's has been assigned.
Affected services
Updated
Jul 09, 2023 at 02:40am UTC
FR-RX-13 has been fixed and now operates. New IP's has been assigned.
Affected services
Created
Jul 09, 2023 at 01:20am UTC
Dear Customer,
We have discovered potential issues with the bandwidth affecting some of our users, specifically a reduction in outgoing bandwidth. Upon investigation, we identified a problem with our network bonding and bridging settings. In order to provide the best possible speed and overall performance, we need to make changes to these settings.
Please note that this is considered a critical task, and we will be performing maintenance within the next 30 minutes. During this time, your VPS will not be accessible. Additionally, some VPSs will require reassignment of IP addresses, meaning you may notice a change in your IP.
The following nodes are affected by this issue:
• FR-RX-2
• FR-RX-3
• FR-RX-4
• FR-RX-5
• FR-RX-6
• FR-RX-7
• FR-RX-8
• FR-RX-9
• FR-RX-10
• FR-RX-11
• FR-RX-12
• FR-RX-13
We assure you that we are working diligently to complete this task as quickly as possible, and we will keep you updated on the progress. We apologize for any inconvenience caused and will provide compensation for this disruption.
Thank you for your understanding and patience.
Affected services