Core router failure
Resolved
Jul 5, 2024 at 1:41pm UTC
The issue has been resolved. The router has been replaced.
Affected services
Updated
Jul 5, 2024 at 1:41pm UTC
The issue has been resolved. The router has been replaced.
Affected services
Updated
Jul 5, 2024 at 6:38am UTC
The cause of the problem has been found. Technician is working on a fix.
Affected services
Updated
Jul 4, 2024 at 8:57pm UTC
The technician has arrived at DC. The router check is about to begin.
Affected services
Updated
Jul 4, 2024 at 3:56pm UTC
The technician is en route to the data center to troubleshoot or replace a core router.
Affected services
Created
Jul 4, 2024 at 1:42pm UTC
Our supplier has a global core router outage in the Netherlands.
The investigation will start soon.
We hope to have it resolved in the next 24-48 hours.
We will keep you updated on our status page.
Affected services