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Downtime

Core router failure

Jul 4, 2024 at 1:42pm UTC
Affected services
Skylink - Netherlands

Resolved
Jul 5, 2024 at 1:41pm UTC

The issue has been resolved. The router has been replaced.

Updated
Jul 5, 2024 at 1:41pm UTC

The issue has been resolved. The router has been replaced.

Updated
Jul 5, 2024 at 6:38am UTC

The cause of the problem has been found. Technician is working on a fix.

Updated
Jul 4, 2024 at 8:57pm UTC

The technician has arrived at DC. The router check is about to begin.

Updated
Jul 4, 2024 at 3:56pm UTC

The technician is en route to the data center to troubleshoot or replace a core router.

Created
Jul 4, 2024 at 1:42pm UTC

Our supplier has a global core router outage in the Netherlands.

The investigation will start soon.

We hope to have it resolved in the next 24-48 hours.

We will keep you updated on our status page.